PACKAGING AND TRACKING
All orders are packed carefully and sent in a rigid envelope, a mailing tube or by package, depending on the type of product. The small prints (of size less than or equal to 11" x 14" inches) are sent WITHOUT tracking number. Larger prints (of size greater than 11" x 14" inches) and original paintings (canvas and wood panels) are sent with a tracking number.
ESTIMATED DELIVERY TIMES
Prints will be shipped within 2-7 days after receiving your order. Please, also allow add the following delivery time depending your location:
Canada 3-10 business days
United States: 3-12 business days
Europe: 1-3 weeks
Australia, New-Zealand and Oceania: 2-4 weeks
Asia Pacific: 2-5 weeks
I will do my best to meet these delivery estimates, but I can't guarantee them. If you need your item faster, please send me a message and we will upgrade your shipping method with an additional cost.
CUSTOM AND IMPORT TAXES
Buyers are responsible for any custom and import taxes that may apply. I am not responsible for delays due to custom. I can't estimate custom and import fees. Please, contact your local custom office to get this information.
If you want to make a purchase and your country is not listed, send me an email and I will send you a shipping cost estimation.
RETURN AND EXCHANGES
We do not accept returns, exchanges or cancellations, but please, contact us if you have any problems with your order. If your receive damaged items, please contact us within 3 days of receiving the damaged item(s). We may ask you to send us a picture of the damaged item. We will replace the item(s) and ship them free of charge.