Terms & conditions

TERMS AND CONDITIONS


These general conditions of sale apply to all orders placed on the www.carolinegaudreault.bigcartel.com and www.carolinegaudreault.com websites.


By confirming your order, you acknowledge having read these general conditions of sale and accept them in their entirety.


The terms and conditions may be changed at any time by Caroline Gaudreault. The applicable conditions are then those in force at the time of ordering.


PRODUCTS AND PRICES


Original paintings


The paintings are illustrated with one or more photographs, a descriptive text and a price in Canadian dollars. The photographs are intended to be as representative as possible, but the colors may vary from one screen to another.


Prints


All the prints (except postcards) are giclee prints made on 100% acid-free archival art paper, guaranteeing excellent resistance to light and the duration of their beauty over time.


Prices are in Canadian dollars and will be converted to your currency automatically at checkout.


PAYMENT


This shop accepts the following payment methods:


- By credit card via Stripe


PRODUCTS AVAILABILITY


We cannot in any way guarantee the availability of the products offered in the online store. If the item is out of stock, we will contact you by email. We cannot, at any time, be held responsible for any damage you may have suffered due to a stock shortage.


RETURN POLICY


Returns or exchanges


We do not accept returns, exchanges or cancellations, but please, contact us if you have any problems with your order.


If you receive any items that are damaged, please contact us within 3 days of receiving the damaged item(s). We may ask you to send us a picture of the damaged item.  We will replace the item(s) and ship them free of charge.


PROTECTION OF PERSONAL DATA


The personal information collected from buyers is essential for the processing and routing of orders. They are kept confidential by this site which undertakes not to communicate them to a third party.


INTELLECTUAL PROPERTY


Any reproduction or use without authorization of the texts, comments and photographs used on the site www.carolinegaudreault.bigcartel.com and www.carolinegaudreault.com are strictly prohibited.


Copyright © Caroline Gaudreault. All rights reserved.